Order & Payment

If you would like to place an order at Joona.se please use the contact sheet which you find in the menu under Order/Contact. You always pay in advance and I will send your order as soon as I see the money on my account/PayPal. All information on how to pay will be sent to you as soon as I have confirmed your order. Swedish customers pay to my bankaccount, international customers pay via PayPal.

Shipping

I will ship your order within 1-5 working days after having confirmed and received a payment. If I cannot ship your order as promised I will let you know as soon as possible. All orders will be sent for free within Sweden. International customers will pay 30 kr extra.

Material

Joona.se use silverplated and nickel free jewelry parts in all jewelry, unless something else is stated. Silverplated jewelry does not last as long as sterling silver since they wear out naturally and mostly have a copper base under the silverplated color. To make sure your jewelry last as long as possible, please read the segment about jewelry care. Other materials frequently used are hematite, sweet water pearls, vaxed pearls, etc. To find out more about each piece of jewelry, please click on the piece and read the details.

Conditions

Joona.se give you as a customer the right of regret in accordance with Swedish law. This means you will be able to regret your purchase and send it back to get a refund. This only applies if your jewelry has not been opened or worn. You will pay for the shipping back to Joona.se. Please let us know before you send something back.

Sell my products

If you are interested in selling our jewelry, please contact us at jojo[at]joona.se

Newsletter

Are you interested in receiving Joona.se´s newsletter? Please let us know at jojo[at]joona.se

Jewelry care

Disclaimer

I hereby disclaim from any errors in the text, prices and currencies.